Privacy Policy

Last Updated: November 1, 2023

This Privacy Policy describes how Traw White Jewelry ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website at trawwhite.center (the "Site"), interact with us in-store, or otherwise engage with our services.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at [email protected].

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Register on our website
• Purchase our products
• Sign up for our newsletter
• Contact us with inquiries
• Participate in promotions, surveys, or events
• Visit our showroom

The personal information we collect may include:

• Name, email address, postal address, phone number
• Billing and payment information
• Purchase history
• Communications preferences
• Feedback and survey responses
• Information shared during consultations (e.g., style preferences, occasions)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser and device information
• Geographic location information
• Pages viewed and how you interact with our website
• Referral source

We collect this information using cookies, web beacons, and similar technologies. See our Cookie Policy for more information.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders
• To manage your account and provide customer support
• To send transactional emails (e.g., order confirmations, shipping updates)
• To send marketing communications (with your consent)
• To personalize your experience and deliver content relevant to your interests
• To improve our website, products, and services
• To protect against fraud and unauthorized transactions
• To comply with legal obligations

3. Sharing Your Information

We may share your personal information with:

• Service Providers: Third parties that help us operate our business, such as payment processors, shipping companies, and marketing platforms.
• Professional Advisors: Legal, accounting, and other professional advisors when necessary.
• Legal Requirements: Law enforcement or other government officials when required by law or to protect our rights.
• Business Transfers: In connection with a business transaction such as a merger, acquisition, or sale of assets.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information in certain circumstances.
• Restriction: Request that we restrict the processing of your information.
• Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: Object to our processing of your personal information in certain circumstances.

To exercise these rights, please contact us at [email protected].

Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us at [email protected]

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. However, no electronic transmission or storage of information can be entirely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, such as for tax, accounting, or other legal requirements.

7. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal information to other countries, we will ensure that appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

Traw White Jewelry
123 Regent Street
London, W1B 4HT
United Kingdom
[email protected]
+44 (0) 207 123 4567